Trams & Conditions

🛋️ Typical Terms & Conditions for Executive Lounge Access — Guwahati

📌 1. Eligibility & Valid ID

  • You must be a bonafide traveler with a valid train ticket to access the lounge. redBus

  • A government-issued photo ID (Aadhaar, Passport, Driver’s License, Voter ID, PAN, etc.) must be presented at entry. redBus

💳 2. Lounge Fees & Payment

  • Access is chargeable (e.g., ₹30 for the first hour + additional charges per hour) — as reported for Guwahati’s Executive Lounge. Facebook

  • Charges may be collected online, at the counter, or via card payment on arrival. redBus

  • Any revision in tariff is payable at the time of check-in. IRCTC Tourism

⏱️ 3. Duration of Stay

  • Lounge use may be limited to a certain number of hours per booking (minimum and maximum durations). redBus

  • If you stay beyond the booked time, extra hourly charges may apply. Facebook

🚻 4. Included Facilities

Depending on the lounge operator (railway or private), typical facilities may include:

  • Air-conditioned seating

  • Wi-Fi and charging ports

  • Newspapers & magazines

  • Snacks & refreshments (may be chargeable or included)

  • Clean restrooms
    (Exact inclusions vary.) redBus

👨‍👩‍👧 5. Guests & Additional Persons

  • Any additional person wishing to use the lounge must pay separate charges. redBus

🚭 6. Conduct & Dress Code

  • All visitors must behave appropriately and follow lounge policies and dress codes.

  • Access can be denied or revoked if conduct or attire is deemed inappropriate. redBus

🧳 7. Liability & Personal Belongings

  • Lounge operators are not responsible for loss or damage of personal luggage or belongings inside the lounge.

⛔ 8. Right to Deny Entry

  • Lounge staff may refuse or terminate entry for:

    • Disorderly behavior

    • Violation of terms

    • Intoxication or non-adherence to safety policies
      (This is standard practice in many lounges.)

📆 9. Cancellation & Refund Policy

  • Cancellation/refund conditions vary:

    • Some lounges impose cancellation charges if you cancel after a deadline.

    • No refunds may be provided for no-shows.

⚖️ 10. Jurisdiction & Rule Changes

  • Terms are typically governed by applicable laws and subject to change.

  • Disputes may be subject to specified local courts (e.g., Delhi courts for IRCTC lounges, but this may vary for Guwahati location).

📍 Quick Notes for Executive Lounge Guwahati (Railway)

  • Open at Guwahati Railway Station — Platform No. 1 ().

  • Lounge is designed as a calm rest area for passengers while waiting for their trains.

✨ Tips Before Visiting

✔ Arrive 15–30 minutes early for check-in and formalities.
✔ Always carry your train ticket + valid ID.
✔ Ask at reception for any specific cancellation or refund rules.